Privacy Policy
This policy explains what information Perryian ("we", "us") collects through perryian.com, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, email address, billing and delivery addresses, telephone number, and the contents of any message you send through our contact form.
- Order information: the items you order and the history of your orders. Payment card details are handled by our payment processor; we do not receive or store full card numbers.
- Information collected automatically: your IP address, browser and device type, the pages you view and how you arrived at the site, collected through cookies and similar technologies used by our website platform.
How we use it
- To take, fulfil and deliver your order and to write to you about it.
- To answer your enquiries.
- To operate, secure and improve the website.
- To meet our legal, tax and accounting obligations.
- To send you news of the house, only where you have asked to receive it. You may unsubscribe at any time.
Who we share it with
We do not sell your personal information. We share it only with those who help us run the business: our website and commerce platform (Squarespace), our payment processor, the carriers who deliver your order, and professional advisers or authorities where the law requires it.
Cookies
The site uses cookies that are necessary for the cart and checkout to work, and may use analytics cookies to understand how the site is used. You can control cookies through your browser settings; the cart may not work if necessary cookies are blocked.
How long we keep it
We keep order records for as long as we need them to fulfil your order, to honour the record of your pen's serial number, and to meet our legal obligations. Messages are kept for as long as needed to deal with your enquiry.
Your choices and rights
Depending on where you live, you may have the right to ask for a copy of the personal information we hold about you, to have it corrected or deleted, or to object to certain uses of it. To make a request, please write to us through the contact page. We will not treat you differently for exercising these rights.
Children
The site is not directed to children under 16 and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The date at the top shows when it was last revised.
Contact
Questions about this policy may be sent through our contact page.